Disability Housing Solutions
TecHaus client
The problem
Disability Housing Solutions had tenants, landlords, compliance, communications and a large amount of repetitive administration. The organisation did not have one system connecting that work. TecHaus started with the organisation in November 2023.
What TecHaus did
TecHaus designed an operating framework for the whole organisation and then built it. Monday.com was used so the business rules could be put in place and adjusted as staff used them. A working prototype was in use from November 2024, and staff moved onto it as each part was ready. TecHaus also wrote an ICT policy framework and a communications approach for email, text messages and calls.
The benefit
Tenant, landlord, compliance and administrative work sat in one system. Staff spent less time repeating the same administration. TecHaus is not publishing a productivity percentage or a staff endorsement for this engagement.